Can Single Dashboard Work for Multiple Customers?

Explore with us how a core dashboard can serve all your customers, saving you countless hours & dollars.

#1 Reusing customer dashboards using a common core

Usually, dashboard providers build a separate dashboard every time their clients onboard a new customer. This becomes a significant bottleneck to the onboarding process and leads to various maintenance and scale-up issues.

With Verb, clients build a unified data model basis which a dashboard is built that serves as the core dashboard. This provides all the necessary building blocks to our clients in a modular way. They can then customize the data experiences across their multiple customers and multiple usage instances, making the scaling process very easy.

Verb serves all your customers from a common core – i.e. the master dashboard, which is built only once. Thereafter, every time a new customer is onboarded, a new instance of the core dashboard is created and shared with the customer. This way, we enable high operational and cost efficiency by sharing one dashboard instance among multiple customer organizations (also known as tenants). 

#2 Debunking the flexibility myth with deep customization

Replicating and reusing one dashboard often results in a one-size-fits-all approach. This means that only the needs that are common to all tenants are met. Hence, there are limitations in the customer’s data experience in terms of dashboard flexibility.

But that’s not the case with Verb. While our clients benefit from the inherent reusability of our dashboards, they are also able to offer rich customizations and tenant-specific configurations without compromising on scalability.

From a single embedded BI environment, the customers of our clients can work their way up. They can design and implement diverse metrics, KPIs, queries, and reports that are specific to them. Any changes requested by the customers can be easily implemented within a minimal turnaround time. Our lightweight server hosts managed materialization views that can scale rapidly at the pace of user load.

#3 White labeling or templatized theme optimization creates visually unique dashboard experiences

Not just back-end customization – Verb also has powerful UI tools that can completely revamp the visual experience of a customer.

With Verb, SaaS owners can rest easy since their customers can adapt the look and feel to their brand’s design elements with just a few clicks. White-labeling data experiences can be done by anyone familiar with the product in a matter of minutes. While our library is well stocked with various themes with pre-defined color combinations, customers can also take matters into their own hands and choose the exact colors matching their brand identity.

These selections are applied to all reports, dashboards, widgets, and screens to ensure a consistent and branded experience for customers. B2B SaaS product owners never have to worry again about front-end features failing to live up to client specifications. Instead, they can devote their engineering effort to the core product and leave customer dashboard management to Verb.