It’s more important than ever to limit churn in the increasingly competitive SaaS market. I recently chatted with The StartUp Pill about how customer-facing analytics and reporting features help reduce churn for SaaS products by adding value to your platform and increasing user engagement. Read the whole story on The...
The True Cost of Dashboards
I’ve never met someone who built a dashboard in less time or money than they expected, regardless of how many times they’ve built other analytics features. Customer-facing dashboards have a way of becoming more complicated than expected to implement and to maintain over time. With our experience building dashboards at...
Complete Guide to Providing Data Access for Enterprise
Giving customers access to their data is becoming increasingly important for SaaS companies, not just because they may ask for it or own their data, as outlined in many service agreements, but companies have become so much more data literate and want to combine data from your system with their...