Blog

Resources and articles for SaaS companies looking to improve their customer data experiences.

Why Your Customers Should Collaborate in Creating New Dashboards

Dashboards are an essential tool to help your customers make accurate and quick decisions, steering businesses in the right direction. That’s why it’s important to make sure that these dashboards are aligned with and addressing their goals, providing the transparency and insights your end-users need to complete their tasks. What...

What Makes a Great Customer Dashboard?

Dashboards communicate critical, pertinent data at a glance, saving users time and improving overall efficiency. In fact, dashboards provide such significant information that they often become a homepage for power users. To evaluate a dashboard as an asset for businesses, the first and most important step is to assure that...

How Dashboards Help Reach Customer Success Goals

Customer Success is a difficult role and it requires the ability to manage priorities for many clients at once. The most important goal for your customer success team is inevitably making sure that customers get the most value from your product as possible.  Too often customer success teams are bogged...

Meet Our Team! Introducing Dave Hurt

Dave is a co-founder of Verb Data and focuses his time on product management for the company. In his role he hopes to create a better way to provide SaaS users access to their data - how and when they want it.  Q: Why Verb Data? A: Oleg and I...

Best Practices When Developing Multi-tenant SaaS Dashboards

Customer-facing analytics are one of the most difficult features to create for SaaS companies. Oleg Fridman, our CTO, recently chatted with Coruzant about his experience and wrote a guest post outlining the most important things to remember when developing multi-tenant SaaS dashboards. Read the whole article or listen to the...

The True Cost of Dashboards

I’ve never met someone who built a dashboard in less time or money than they expected, regardless of how many times they’ve built other analytics features. Customer-facing dashboards have a way of becoming more complicated than expected to implement and to maintain over time. With our experience building dashboards at...

Complete Guide to Providing Data Access for Enterprise

Giving customers access to their data is becoming increasingly important for SaaS companies, not just because they may ask for it or own their data, as outlined in many service agreements, but companies have become so much more data literate and want to combine data from your system with their...